Terms & Conditions

Last updated: May 25, 2026

1. Acceptance of Terms

By accessing and using the Roobet platform, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional guidelines or rules applicable to specific services. If you do not agree with any part of these terms, you must not use the platform. We reserve the right to modify these terms at any time, and continued use constitutes acceptance of the updated terms.

2. Eligibility

You must be at least 18 years of age (or the minimum legal gambling age in your jurisdiction, whichever is higher) to use our platform. You are responsible for ensuring that online gambling is legal in your jurisdiction. By creating an account, you confirm that you meet the age requirement and that your use of the platform does not violate any applicable laws or regulations.

3. Account Registration

Each user may hold only one account. You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access. We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

4. Identity Verification (KYC)

In compliance with our Curaçao gaming license and Anti-Money Laundering regulations, we may request identity verification at any time. This may include government-issued identification, proof of address, and source-of-funds documentation. Failure to complete verification within the requested timeframe may result in account restrictions, including the inability to process withdrawals.

5. Deposits and Withdrawals

All deposits and withdrawals are processed in supported cryptocurrencies. You are responsible for providing the correct wallet address for withdrawals. Transactions sent to incorrect addresses cannot be reversed or recovered. Minimum and maximum deposit and withdrawal limits are published in the Cashier section and may vary by cryptocurrency. Processing times depend on blockchain network conditions.

6. Bonuses and Promotions

Promotional offers are subject to specific terms and conditions detailed on the promotions page. Wagering requirements, eligibility criteria, expiration dates, and maximum bet limits apply as stated. We reserve the right to modify, suspend, or cancel any promotion at our discretion. Abuse of promotional offers, including the use of multiple accounts or coordinated play, may result in forfeiture of bonuses and account suspension.

7. Fair Play and Prohibited Conduct

You agree to use the platform only for lawful entertainment purposes. Prohibited activities include but are not limited to: use of automated software or bots, collusion with other players, exploitation of system errors or vulnerabilities, money laundering, use of VPNs to circumvent geographic restrictions, and any form of fraudulent activity. Violation of these rules may result in account closure and forfeiture of funds.

8. Game Rules and Outcomes

All games operate using random number generators or provably fair algorithms. Game-specific rules are available within each title. In the event of a system malfunction or error, we reserve the right to void affected bets and restore account balances to their pre-error state. Disputes regarding game outcomes should be submitted to our support team within 14 days of the event.

9. Intellectual Property

All content on the platform — including text, graphics, logos, software, and audiovisual materials — is owned by or licensed to Roobet and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any platform content without our prior written consent. Your use of the platform does not grant you any ownership rights in our intellectual property.

10. Limitation of Liability

The platform is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free service. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including losses from wagers, technical failures, or unauthorized account access.

11. Responsible Gaming

We are committed to promoting responsible gambling. Tools available to you include deposit limits, loss limits, session time reminders, cool-off periods, and self-exclusion. If you believe you may have a gambling problem, we encourage you to use these tools and to seek assistance from organizations such as GamCare or BeGambleAware. Self-excluded players will be barred from accessing their accounts for the duration of the exclusion period.

12. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Curaçao. Any disputes arising from or relating to these terms or your use of the platform shall first be addressed through our internal complaint resolution process. If a resolution cannot be reached, disputes may be submitted to the relevant regulatory authority or resolved through binding arbitration in accordance with applicable rules.

13. Contact Information

For questions regarding these Terms and Conditions, reach out through the Live Chat feature available on the platform or contact our support team via email. We aim to respond to all inquiries within a reasonable timeframe and are committed to addressing your concerns transparently.