Privacy Policy
Last updated: May 25, 2026
1. Introduction
This Privacy Policy explains how Roobet ("we", "us", "our") collects, uses, stores, and protects your personal information when you access and use our platform. By using our services, you consent to the practices described in this policy. We are committed to safeguarding your privacy and handling your data with transparency and care.
2. Information We Collect
We collect information that you provide directly when registering an account, including your email address, date of birth, country of residence, and any identification documents submitted during verification. We also collect technical data automatically, such as your IP address, browser type, device information, operating system, and browsing activity on our platform. Transaction data — including deposit and withdrawal amounts, cryptocurrency wallet addresses, and wagering history — is recorded for operational and compliance purposes.
3. How We Use Your Information
Your personal data is used to create and manage your account, process transactions, verify your identity under KYC and AML regulations, provide customer support, and deliver a personalized platform experience. We also use aggregated, anonymized data for analytics and platform improvement. We may send you promotional communications if you have opted in, and you can withdraw that consent at any time through your account settings.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to maintain your session, remember your preferences, analyze traffic patterns, and improve platform performance. Essential cookies are required for core functionality and cannot be disabled. Analytics and marketing cookies are optional and can be managed through your browser settings or our cookie preference panel. Third-party analytics tools may place their own cookies subject to their respective privacy policies.
5. Data Sharing and Third Parties
We do not sell your personal information. We may share data with trusted third-party service providers who assist with payment processing, identity verification, fraud prevention, and customer support. These providers are contractually obligated to protect your data and use it only for the specified purposes. We may also disclose information when required by law, regulation, or valid legal process.
6. Data Security
We employ industry-standard security measures including encryption of data in transit and at rest, two-factor authentication options, access controls, and regular security audits. While no system can guarantee absolute security, we continuously work to protect your information against unauthorized access, alteration, disclosure, or destruction.
7. Data Retention
We retain your personal data for as long as your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records may be retained for the minimum period required by applicable regulations. You may request deletion of your account and associated data, subject to legal retention requirements.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also have the right to restrict or object to certain processing activities. To exercise any of these rights, contact our support team through the channels listed below. We will respond to valid requests within the timeframe required by applicable law.
9. Children's Privacy
Our platform is strictly for individuals aged 18 and older. We do not knowingly collect personal information from anyone under 18 years of age. If we become aware that a minor has provided us with personal data, we will take steps to delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through a notice on the platform or via email. We encourage you to review this page regularly. Your continued use of the platform after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, you can reach our data protection team through the Live Chat feature on our platform or by contacting our support email. We aim to address all inquiries within a reasonable timeframe.